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An aerial vantage of our Dodgeville headquarters

Lands' End Direct Merchants

A Brief History

Our Market

Principles
of doing business

Our Market

There are about 9.6 million Lands' End customers spread across the United States with a few in Canada and overseas. Relatively larger concentrations live in metropolitan areas and in major lake regions and along our nations coastlines.

Among current Lands' End customers, the most distinguishing factor is education. Almost 85 percent have some level of college education. In comparison, this is only true for about 50 percent of the U.S. population. Lands' End customers are about three times more likely than the general population to have some level of postgraduate education.

High educational achievement is reflected in the occupations of Lands' End customers. About two-thirds are in professional or managerial positions; and about two-thirds of the women are employed outside the home.

The 35-54 age group contains the largest group of customers, just over 50 percent. In comparison, about 40 percent of the adult U.S. population falls into this age group.

As a result of their professional and educational achievements, Lands' End customers are relatively affluent. Median annual income for Lands' End households is about $60,000 compared to about $32, 000 for the U.S. population. More than 60 percent of Lands' End households have annual incomes above $50,000.

Beyond demographics, Lands' End customers are also distinct in their values and lifestyles. They tend to be participants and are involved in a broad range of personal interests. They travel far more than the average American for both pleasure and business. They participate in a wide variety of active sports and differentiate themselves most from the general population by their interest in golf, tennis, sailing, boating and skiing.

Sources: Lands' End Research
U.S. Bureau of Census, Statistical Abstract of the United States, 1996


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This piece has been adapted from a printed brochure, which also includes several dozen black & white photographs. If you would like a free copy of this brochure. Simply send us your request.



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Lands' End Direct Merchants